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PROJ6000 Principles of project management Report Sample


You will be given a project case study to use in order to develop your Project Charter. Though all students will receive the same case study, it is expected that each student will think about the project from their own perspective as an up-and-coming project manager in order to formulate a unique Project Charter. Use your own style based on your critical thinking of what it means for you to lead a project. You may use one of the templates provided in the learning resources or develop your own format.

Please follow the instructions below:

1. Read the case study provided by your lecturer. This will form the basis for your Project Charter, because you will assume that you are the project manager for this project.

2. After reading the case study, begin to develop your project charter. This needs to be a 2,000- word report (+/- 10%) and must use a minimum of six (6) references (academic literature and industry publications—please consider the case study as a 7th reference). Please ensure all references are cited in-text.

3. The Project Charter must include the following headings and should be written as if you are presenting it to the project team that will build this project. You are the project manager.

The contents of your Charter should include:

a. Background of the project

b. Reasons for the project

c. Project objectives

d. Proposed project management approach or methodology/methodologies

e. Constraints, limitations, and risks

f. Leadership structure (project manager and his or her senior aides: list their roles and explain what each does in the project. You need to cite four (4) roles)

g. Project risks and their mitigation

h. Project stakeholders and how to interact with them

i. The vision of the project and the type of project team culture you wish to promote in your team

j. Reference list


1. Background of the Study

My Florida Region is one of the leading Multiple Listing Service providers based in Orlando, Florida. Multiple listing is referred to as the services provided by the brokers and the real estate agents in which the brokers come together and create a database for the listing of the properties for the sale of the properties within the area of operation. The company has an active subscriber base of more than 50,000 which include the owners of the real estate and brokers across 14 shareholders associations to whom it provides services. The company is the largest multiple listing service providers across the world. It is seen that the company has a dedicated project management team which is led by Patrick Williamson. It is seen that the company has an efficient project management team across the globe. Various project management techniques such as Kanban, Scrum, and test-driven development have been implemented. In general, it is seen that nearly 7500 hours of experience is required for an effective project management programme. It is also noted that the PMP needs to have a requirement of earning 60 professional development units on a three-year basis. In this project charter, the project plan to develop and ePropertyWatch is explained in detail based on the various aspects such as the methods, stakeholders’ analysis and limitations.

2. Reasons for the Project

It is seen as per the case study that the Multiple Listing Service provider in the United States have differentiation in staffing capabilities. This is generally based on the capacity of the firms to recruit the staff based on their desired budget. It is seen that only the large MLS's in the country can afford efficient and trained project management staff for full-time project management purposes. The record shows in most of the cases the project manager collaborates with the MLS’s and the vendors. The main reason for the project is to introduce the ePropertyWatch Launch and the product which will provide free services to the MLS. The main purpose of the project is to reduce the gap of the costs among the MLSs to increase the project efficiency of the organisations.

3. Objectives of Project for assignment help -

The objectives of the project are as follows:

- To initiate and plan the stakeholder assessment of the project.
- To launch an ePropertyWatch for the increased efficiency of the project management of the MLS’s who are unable to hire expert project management officials.
- To increase the efficiency of the project management of the organisations.

4. Proposed project management approach

Project management approaches are those methods that are used by a project manager to manage the project Morgunova, 2020). Several project management approaches are used by the managers of the project such as the "agile project management approach" and “traditional approach of project management”. In the project, an agile project management approach will be proposed for the proper management of the project. The "agile project management approach" is also known as the "iterative project management approach" and in this approach, the project goes through several repetitions and steps that help to make the project more accurate (Azanha, Argoud, Camargo & Antoniolli, 2017). This approach is also known as the modern approach of project management and the feedback of the project is taken from the client after every step completion. Thus, the project goes through continuous development during the life cycle of the project and the chances of errors get reduced. The advantages of choosing the "agile project management approach" has been discussed below:

a) Better Quality of Project: The project quality gets better with the application of the agile project management approach as the project goes through continuous development during the cycle of the project (Thesing, Feldmann & Burchardt, 2021).

b) Satisfaction of Customers: In the "agile project management approach" feedbacks are taken from the customers after every step helps in the proper development of the project. Therefore, taking feedback from the customers regarding the project gives satisfaction to the customers (Thesing, Feldmann & Burchardt, 2021).

c) Minimum Errors: The continuous development of the project with feedback at every step from the customers helps to reduce the errors in the project and makes the project more precise (Thesing, Feldmann & Burchardt, 2021).

5. Project Constraints, Limitations and Risks

Project constraints are those factors that can affect the quality and delivery of the project. EpropertyWatch projects also have several constraints and limitations that can affect the quality of the project leading to disruption while delivering the project (Zhang & Cui, 2021). The project constraints of ePropertyWatch have been discussed below:

a) Time: Time is an important factor in the project as it determines the efficiency of the project manager. Time can be a constraint in the project and can affect the delivery of the project. If the time is not managed properly in this project the project can get delayed and affect the satisfaction of the customer (Zhang & Cui, 2021).

b) Cost: The cost is another factor of the project that determines the value of the project. A project that is overvalued cannot give a benefit in return and affects the quality of the project. Therefore, the allocation of cost can become a limitation and affect the valuation of the project.

c) Quality: The quality of the project is another factor that can be a limitation to the project as the change in the quality of the project can affect the precision of the project (Zhang & Cui, 2021).


a) Choosing the correct platform for running the project is a limitation.

b) The project does not have a dedicated project manager who can handle the project efficiently.


a) The risk of finance is considered to be one of the biggest risks in this project, under allocation of funds in the project may cause shortage of funds which will affect the quality of the project.

b) The risk in the clarity of the project may also affect the project in a negative way as the stakeholders of the project may not understand the project clearly.

6. Leadership Structure

Leadership structures are one of the important aspects of project management. It helps in the determination of the feasibility of the project and its efficiency over a while. It helps in the effective planning of the task along with overseeing the projects along with motivating the team members (Chingara & Heystek, 2019). In this project, the principal player is the market coordinator of the project. He is responsible for all the creative and communicational aspects of the project led by the project manager who plays the main role in controlling all the members for the efficient finish of the project.

Role of the leaders in doing the project

In this section below it has been discussed about the role of Patrick Williamsonin a detailed manner.

Conducting training programme

Leaders play a vital role in giving training to the employees. Understanding each team member's expertise, leaders can easily conduct training sessions. Here in this project Patrick Williamson can easily conduct a training session for the employees in an effective manner. This training session is beneficial for the employees to understand the works in a detailed manner (Chingara & Heystek, 2019). Along with that, during the training session Patrick Williamson can easily motivate and encourage all the team members to enhance their performance which gradually has a positive impact on the organisation’s growth in the long run. During the training session Patrick Williamson can easily summarise the working schedule and working plan to the employees. However, the employees can easily better their performance with a proper idea of the working plan in a detailed manner. Conducting training programmes by the he is able to help the employees to understand how to deal with the customers in an effective manner which gradually helps to sustain in this competitive and globalised world in the long run (Chingara & Heystek, 2019).

Developing proper communication

The primary role of the leader is to develop proper communication. Developing proper communication with each of the shareholders, investors, staff and brokers. Maintaining proper communication with individual stakeholders Patrick Williamson of this organisation can easily improve the working environment (Chingara & Heystek, 2019). Along with that, better communication helps the leaders to understand the requirements of the customers. However, understanding the requirements of the Patrick Williamson can easily enhance customer satisfaction. With proper communication, the leader can easily maintain a proper working environment.

Developing marketing plan

The other important role of the leader is to develop a marketing plan. Developing a proper marketing plan is important to improve or enhance the sales rate in the future. The leader of this project named Patrick Williamson has played a vital role in developing a marketing plan by understanding the requirements of the customers effectively.

Monitoring working details

The other important role of the leader is to monitor the working details appropriately. Here in this project Patrick Williamson has taken the initiative to monitor the result report of staging, production environment and many more. Monitoring every individual work plan is important to identify all the risks. By this, Patrick Williamson can easily mitigate all the risk factors on a prior basis by monitoring every working detail.

7. Risks in the Project and Ways to Mitigate Them

Every project has risks associated with it that can affect the project in terms of growth, cost and quality. The ePropertyWatch also has some risks associated with the project that can affect the efficiency of the project and needs to be mitigated at the earliest stage for making the project successful. The risks that are associated with ePropertyWatch has been discussed below:

a) Communication Risk: A proper communication among the stakeholders helps to make the project more successful with the implementation of ideas communicated among them. Communication such as conducting meetings, keeping proposals for the work and providing information for the project increases efficiency (Parker, Kunde & Zeppetella, 2017). If the aforementioned communications are not done properly then the stakeholders might not get the information regarding the project and the risk of communication will arise.

b) Technical Risk:The project in this assessment will be an online project that will require the proper use of software and technologies for success. Choosing the correct software and platform for running the codes will make the project a success (Willumsen, Oehmen, Stingl & Geraldi, 2019). However, if the proper platform for coding and software for making the project run are not chosen as per the needs of the project can arise as a risk to the project.

c) Cost Risk: Every project needs to be financed and a shortage of funds can create the budget of the project inflated. Thus, the cost risk arises here with the shortage of funds and the risk might shift to other operations of the project and will affect the project negatively (Qian et al. 2017).


Table 1: Stakeholders of ePropertyWatch and the ways of communication
(Source: Researcher)

The table shown above depicts the number of stakeholders in the ePropertyWatch project and the ways through which the stakeholders can be communicated (Council of Multiple Listing Services, 2018). It can be observed from the table that there are 8 stakeholders named "project manager, sponsor, vendor, QA technician, marketing coordinator, trainer, support centre manager and staff of the project." Among the stakeholders, the project manager is majorly responsible for the outcome and success of the project. The ways through which the stakeholder of the project will be communicated are emails, phone classes, official notice, board meetings, training sessions and staff notice. The above ways mentioned are formal ways to communicate with the stakeholders and this will help to reduce the communication gap among the stakeholders with success in the project.

9. Vision of the Project and Type of Project Team Culture

The vision of the project is to launch an ePropertyWatch for the increased efficiency of the project management of the MLS’s who are unable to hire expert project management officials. Along with that, the culture of the team is supportive and cooperative. The leader of the project has taken initiative to build proper communication with each other. By this, all the team members focus on improving the customer's experience. Along with that, with the proper innovative ideas of individual team members, the leaders can develop any decision which is gradually beneficial for the organisation. The feedback system within the organisation also helps the organisation to enhance employee satisfaction. Strengthening teams through diverse situations is beneficial for the organisation to sustain itself in the long run. Along with that, with a proper collaborative and cooperative manner the organisation has increased their growth in the future.


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