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7069SOH Managing & Planning resources in Healthcare Organisation Assignment Sample

Assignment Brief

1. Critically apply financial performance management, budgeting, and cost-benefit analysis to healthcare organizations

2. Critically evaluate the legal, ethical, educational, and professional factors which impact the management of the healthcare workforce

3. Critique the skills and knowledge required by healthcare leaders which impacts upon finance and workforce.

Coursework 2

3000-word individual coursework addressing Learning Outcomes 2 -4
This assessment component counts for 15 credits
In 3000 words, addressing learning outcomes 2-4, complete the following assessment task:

Critically evaluate the strengths and weaknesses of resource planning and management in a health system you are familiar with, focusing on the following key areas for assignment help:

1. Priority setting and decision-making processes
2. Workforce planning and development
3. Human resource and talent management

Prepare a business case for improvement in one of the key areas that maximizes the strengths and addresses the areas of weakness you have identified.

Your individual coursework report will be assessed using the HLS Faculty Postgraduate Assessment Marking Rubric and the coursework 2 assessment guidelines, which you will find in the appendices in the module guide.

It is important to you and the tutors that your project is written and presented in a professional manner. The following requirements must be adhered to in the format of assignments:

1. Your limit does allow for +/- 10% words in length. The limit includes words used in tables, graphs, charts and diagrams, but excludes the front cover, references list and appendices. If you exceed the word limit you will be penalised 10% from your mark

2. The front cover page - see appendix 4 for the template in the module guide.

3. The font type should be Arial and the font size for the body of the text 12 point.

4. One and a half (1.5) line spacing must be used.

5. All pages should be numbered consecutively, in the footer on the right.

6. Your student number should be in the footer on the left.

7. References, citations, and quotations should be in Coventry University APA Referencing only. Ensure that all statements and arguments are supported with reference to the evidence in the relevant literature.

8. Any diagrams, tables, photographic images etc. should be appropriately labelled and referenced.


Introduction and context

In this particular study, the Midland Healthcare system is being focussed majorly in association with their initiative to provide acute treatment to the mentally ill patients. In order to attain such objectives, this study will look into a specific healthcare system for the purposes of resource planning and management, among other things. The investigation will also look at topics such as decision-making and prioritization, workforce development, and human resource management, to name a few. Midland Healthcare will offer inpatient treatment for a range of acute mental health illnesses and needs, according to the findings of the research (Midland Healthcare, 2021). In order to aid in the rehabilitation of its 40 patients in the acute care center, the organization supplies more than only medicine to them (Mesfin et al., 2020). In addition, the organization provides counseling, support, and therapy to those who are recovering from diseases.


The business case for improvement

The high number of readmissions for mental health concerns that Midland Healthcare has witnessed has prompted the organization to focus its efforts on improving patient outcomes after they have been discharged from its facilities. The organization hopes to use this money to extend its services to the general public as well as to aid patients who have been discharged from the hospital in improving their overall health status.


Table 1: Smart objectives
(Source: Self-developed)

Strategic priorities

In order to be able to provide adequate care to the patient even after the discharge with not only medicine but also therapeutic, counselling, and supporting process the management of Midland healthcare needs to fund a lot in this particular proposal. Besides, preliminary investigations of Midland Healthcare's resource planning and management practices, according to the organization, must be completed before any substantial adjustments can be introduced (Al-Haroon & Al-Qahtani, 2020). The activities of identifying, analysing, and obtaining the resources that are required for the project's success are all included in the definition of resource management in project management. What is certain is that, no matter what the nature of the project is, it will always need human and physical resources, including the necessary workers and labor, as well as construction materials and equipment, as well as facilities, information technology, and other resources.

Option appraisal

The health-related obstacles faced by patients, service users, and members of the community are the main focus of resource planning and management in healthcare systems, with the bulk of attention being focused on these difficulties at any one time (Mesfin et al., 2020). The availability of sufficient resources to address the needs of patients is critical to providing them with a decent quality of care. This is particularly true in the case of Midland.

Identifying unmet patient requirements and matching them with available resources within an organization is the purpose of resource planning and management in the healthcare industry. Creating prior goals that are both acceptable and attainable in order to enhance patient outcomes is a priority for the organization, which also acknowledges and analyses the mental health requirements of individuals who are treated by them. The Midland Health System provides patients with access to an array of additional equipment and gear that may be of assistance with their mental health care needs, in addition to medical equipment and drugs. There is also an enormous number of staff that are there to serve customers at any time they want it.

Benefit analysis

The costs and benefits of several different methods must be weighed and compared to achieve a decision on resource allocation before any conclusions can be reached. Other public-sector healthcare organizations are also under the control of the federal government, in addition to Midland Hospital (Midland Healthcare, 2021). All choices, from financial decisions to input and labour decisions to capital decisions, are imposed by the United States federal government (Al-Haroon & Al-Qahtani, 2020). The government's use of this budgeting information, on the other hand, is what enables them to categorize expenditures and calculate the amount of money that will be required to complete the project to its completion.

The Midland Institute for Mental Health also has responsibility for human resources and talent management, which is important given that the quality of therapy provided to patients is highly dependent on the growth of current staff members. When it comes to achieving long-term success, companies such as Midland Corporation understand the need of investing in human capital. For example, the company recognizes the importance of recruiting and maintaining highly trained and motivated personnel over the long term. Counselors, social workers, and therapists are examples of professional staff members who are offered opportunities for professional development because they have direct patient contact. Given how critical it is for these professionals to keep up with their education and training, it is critical that resources be given and budgetary choices are made with a strong focus on their continued education and training in mind.

Midland will conduct a review of the present personnel and material levels, as well as how they may be expanded or repurposed, as part of its attempts to close the gap between the actual and expected states of things in the industry. A sufficient number of staff members must be maintained to ensure that both inpatients and outpatients continue to get support and treatment without jeopardizing the organization's goals and objectives. This is especially important in emergencies (Midland Healthcare, 2021). This gives us an idea of the identification and execution of measures to reduce the gap between demand and supply for employees inside the organization as a direct result of this strategy.

It is also feasible to evaluate whether or not more supplies or equipment will be necessary for therapeutic operations by comparing the existing condition to the planned state. In order to make a choice, it is important to first recognize a problem and then communicate with others in order to discover a solution to that problem. A healthcare system's additional responsibilities include the provision of high-quality services that are tailored to the specific needs of each individual patient. As a result of the organization's legal and ethical obligations to treat each patient as an individual, Midland's staffs is ready and willing to treat each patient as if they were a separate and distinct individual.

Cost analysis

Midland organizes its resources in order to maximize efficiency, and it does it via the use of a cost-benefit analysis approach, as well as planning and forecasting procedures. Midland's approach to resource planning places a strong emphasis on incremental budgeting as well as activity-based budgeting, with the kind of budgeting chosen depending on the particular components of a project as well as the demands placed on the workforce. When it becomes essential to increase the percentage of the previous year's budget that is being utilized in the current year's budget, incremental budgeting must be employed to accomplish this. To put it another way, this method is simple and easy to comprehend (Rangachari & L Woods, 2020). As a result of this, the budget may be overstated or underestimated, which may result in inefficiencies in the budgeting process as a result of the budgeting process as a whole over a longer period of time. As a consequence, management is likely to exaggerate the severity of the crisis, resulting in the waste of financial resources as a
Result of their decisions.


Table 2: Budget template of Activity-based budgeting
(Source: Developed by the researcher)

It is used as an example to illustrate how activity-based budgeting techniques may be used to real-world problems in order to obtain successful outcomes. The project described in the introduction is utilized to demonstrate this. The use of budgets to account for cost drivers and activities that vary from those that occur in the usual course of business is critical when these changes arise. Budgets must be used to account for the differences in costs and activities that have occurred. Identification of the specific amount of money that will be required to achieve the project's objectives, on the other hand, may prove to be a challenging task.


Table 3: Operating budget structure

(Source: Self-developed)

In Healthcare facilities, the operating budget is generally done to forecast expenditures as well as revenues for the upcoming years (Wang & Jobarah, 2021). In this case of Midland Healthcare, the operating expenditures for a new project and expansion of their care to the general public as well, therefore, has been done. A simple operating budgetary structure has been provided for a better understanding of all the possible expenses for Midland healthcare during the course of the project. By the differentiation between expected and actual operating expenses, Midland healthcare can successfully able to generate its operating budget for the project and based upon that can significantly fund better.


Table 4: Incremental budgeting structure
(Source: Self-developed)

Incremental budgeting on the other side can help the Healthcare financial experts to make small and significant changes to the pre-existing budget for creating a whole new budget (White, 2020). For the case of Midland Healthcare combining the previous budget needs to only add the incremental amounts in this particular budget for getting a clear identification of the new budget numbers. Incremental budgeting is easy to implement as well as a calculator and it can help Midland healthcare in the continuity of the funding. However, this particular process leads to extra spending as well as doesn't consider all the charges.


Midland has a policy of doing a cost-benefit analysis in order to determine the training and development needs of its personnel. Following that, the technique is used to evaluate the costs of such training to the benefits that may be gained as a result of such training. Despite the fact that this is a simple strategy, it does not offer a comprehensive picture of the desires and objectives that exist inside the labor market (Limbu, Piryani & Sunny, 2020). Along with benchmarking, the organization uses key performance indicators to measure the success of each individual person inside the organization as a complement to benchmarking, and this is in addition to benchmarking (Al-Haroon & Al-Qahtani, 2020). Managers set objectives for the level of the workforce and put a heavy focus on it throughout the workforce and talent planning cycle in order to guarantee that demand and supply are kept in balance. However, the training and maintenance cost is too high. In that case, it is more likely to put adverse effects on the budgetary aspects and planning of the initiative as well. Comparatively speaking, benchmark-based testing delivers a more accurate representation of a product's overall performance than other testing approaches.


Table 5: The risk matrix
(Source: Self-developed)

The development of a business case for enhancing the management of human resources and talent in healthcare organizations was crucial to achieving the aim of enhanced performance in this sector (Berberoglu, 2018). People are a very significant resource in healthcare organizations since they are accountable for providing patient-centred services.


It can certainly be considered, the Midland healthcare in order to take action for all the considered strategic lookout to help the mentally unstable individuals get better health outcomes even after discharging need to follow the "logic model" for monitoring, measuring as well as ensuring the success of the proposed impacts. As per the views of Howarth et al., (2020), the Healthcare facility first and foremost needs to look for adequate resources or inputs according to the logic model. Assessment of adequate resources or inputs or labour can help in understanding the ability of the facility to successfully implement the changes.


Figure 1: The Logic Model
(Source: Howarth et al., 2020)

The second necessity of the logic model represents all the activities of the change implementation. Midland Healthcare, therefore, needs to access all the activities such as upgrading the training process, hiring more experts, restructuring group points of the organization, and more can be utilized for accomplishing the proposed planning for better success. On the other side, as per the opinions of Mills et al., (2020), the logic model also requires the planner to extensively focus on the output as well. After accomplishing the planned initiatives this particular model can help the Midland Healthcare facility to drive the service for acute facility care patients in providing treatments regarding the aftercare of discharge. Last but not least, the "logic model" as for the last movement included help the service providers in analyzing the level of accomplishment to the intention. The Midland Healthcare facility therefore can successfully address whether the service they were willing to provide is accurately meeting their intention of what is actually needed to be.


It can finally be summarised that Midland Healthcare has been quite affected by the alarming rate of increment in the readmission rate in the mental health facilities due to lack of aftercare. After the discharge, there are very few patients that get accurate aftercare, support, adequate therapy, and more to recover. This particular scope is very narrow to the general public as a service in the Healthcare sector. Henceforth, Midland Healthcare has taken the initiative to provide more than medicinal care including counselling, support as well as therapy to the patients for recovering from the disease as aftercare. Initially, this particular organization is willing to guide 40 rehabilitation patients combating mental illness in their own acute care center. Therefore, the resources and finances of this particular business have been evaluated for understanding the scope of running this initiative. Through SMART objectives, various perspectives of the proposal have been analysed. Strategic priorities such as "preliminary investigation of resources and management practices", "analysing the scope of resource management", "provide adequate training" and more have been taken under consideration. Finally, it can be concluded that there are certain skills that are required by the Healthcare leaders to impact the finances and workforce such as "operation knowledge beyond country-specific level", "managers need to have global perspective", "practicing unity" and "mentoring others".


Midland Healthcare. (2021). Best Multispeciality Hospital in Lucknow | Midland Healthcare. Midland Healthcare. Retrieved 27 April 2021, from https://midlandhealthcare.org/

Rangachari, P., & L Woods, J. (2020). Preserving organizational resilience, patient safety, and staff retention during COVID-19 requires a holistic consideration of the psychological safety of healthcare workers. International journal of environmental research and public health, 17(12), 4267. https://www.mdpi.com/743378

Limbu, D. K., Piryani, R. M., & Sunny, A. K. (2020). Healthcare workers’ knowledge, attitude and practices during the COVID-19 pandemic response in a tertiary care hospital of Nepal. PloS one, 15(11), e0242126. https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0242126

Berberoglu, A. (2018). Impact of organizational climate on organizational commitment and perceived organizational performance: empirical evidence from public hospitals. BMC health services research, 18(1), 1-9. https://link.springer.com/article/10.1186/s12913-018-3149-z

Al-Haroon, H. I., & Al-Qahtani, M. F. (2020). Assessment of organizational commitment among nurses in a major public hospital in Saudi Arabia. Journal of Multidisciplinary Healthcare, 13, 519. https://www.ncbi.nlm.nih.gov/pmc/articles/pmc7320227/

Mesfin, D., Woldie, M., Adamu, A., & Bekele, F. (2020). Perceived organizational culture and its relationship with job satisfaction in primary hospitals of Jimma zone and Jimma town administration, correlational study. BMC health services research, 20(1), 1-9. https://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-020-05319-x

Wang, Z., & Jobarah, H. (2021, December). Predictive Analytics Method Underpin Planning and Budgeting Evolution. In Abu Dhabi International Petroleum Exhibition & Conference. OnePetro. Retrieved on: 10th March 2022, From: https://onepetro.org/SPEADIP/proceedings-abstract/21ADIP/3-21ADIP/D031S088R003/474128

White, J. (2020). (Almost) Nothing New Under the Sun: Why the Work of Budgeting Remains Incremental. In Budgeting, Policy, Politics (pp. 111-132). Routledge. Retrieved on: 10th March 2022, From: https://www.taylorfrancis.com/chapters/edit/10.4324/9780429336232-8/almost-nothing-new-sun-work-budgeting-remains-incremental-joseph-white

Howarth, M., Brettle, A., Hardman, M., & Maden, M. (2020). What is the evidence for the impact of gardens and gardening on health and well-being: a scoping review and evidence-based logic model to guide healthcare strategy decision making on the use of gardening approaches as a social prescription. BMJ open, 10(7), e036923. Retrieved on: 10th March 2022, From: https://bmjopen.bmj.com/content/10/7/e036923.abstract

Mills, T., Shannon, R., O’Hara, J., Lawton, R., & Sheard, L. (2022). Development of a ‘real-world’logic model through testing the feasibility of a complex healthcare intervention: the challenge of reconciling scalability and context-sensitivity. Evaluation, 13563890211068869. Retrieved on: 10th March 2022, From: https://journals.sagepub.com/doi/abs/10.1177/13563890211068869

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