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MBA621 Healthcare Systems Report 3 Sample

Your Task

Individually, develop a 1500-word report on how the use of digital health care technologies can help address some of the challenges with providing health care to rural and remote Australians.

Assessment Description

The purpose of this individual assessment is to holistically consider the key learnings throughout the subject and evaluate how current and emerging trends in digital health care technologies are being used and can be used to assist with many of the challenges facing the Australian health care sector.

Assessment Instructions

Australia is the 6th largest country by land mass in the world, yet has only a population of just over 25 million people, most of whom are located in urban environments. Despite Australia’s policy of providing universal and equal access to health care to its people, it continues to struggle with equity when it comes to rural and remote regions, many of which are populated by Indigenous Australians. This assessment requires you to evaluate the role digital health care technologies have helped and can help address some of these gaps to the benefit of all stakeholders.

Areas covered in your report should include:

• A Cover page

• An Executive summary

• A Table of Contents

• An overview of the current health care challenges facing rural and remote Australians.

• A concise discussion of the current digital health care technologies available for these communities, including an examination if they provide quality care and service provision.

• An examination of the ethical considerations related to the use of digital health care technologies for rural and remote regions, including those who identify as Indigenous Australians.

• An evaluation of the key stakeholders involved and the benefits they receive through the use of digital health care technologies for rural and remote regions, many of which are populated by Indigenous Australians.

• A conclusion

You are required to use at least 10 sources of information and reference these in accordance with the Kaplan Harvard Referencing Style. These may include websites, government publications, industry reports, census data, journal articles, and newspaper articles.

The cover page, Executive Summary, Table of Contents, Reference List, tables, issues, and graphs are excluded from the word count.


Overview of the current health care challenges facing rural and remote Australians

Australia is 6th largest country in world functioning with 2% or 500,000 people living in the remote areas of the country (health.gov.au, 2023). Health care facilities are services are equal right for all individuals living in any location of the country. For Assignment Help, However, it can be analysed that unequal distribution of resources within the nation govern unequal healthcare facilities to the patients in remote areas. The major principle of Australian healthcare system is to govern equal and optimised healthcare facility to all of the citizens with universal access. The country is unable to govern the effective functioning of respective principle in health care sector as the health outcomes in respective remote and rural locations in comparison to urban health care are very low (Batterham et al., 2022).

Figure 1 overall death rates and major reasons
(source: aihw.gov.au, 2023)

The differences can be more chronic diseases-based suffering, issues in GP specialisation, higher rates of hospitalisation, poor access to quality of care which is major due to lower availability and less choice of resources within the area (Shaddock and Smith, 2022). The health care issues like diseases, viral fever, mental health instability, heart issues, lung diseases, higher fatigue etc. can be seen in people. The current health care system in rural areas with an overview picture might be fulfilling all types of government-based promises but for quality care the resources governance is not up to the mark.

Figure 2 experiences by patients in remote areas of Australia
(source: aihw.gov.au, 2023)

Majorly four types of issues are responsible for such scenarios in Australia which incur barrier to quality services. Geographical remoteness which is lesser infrastructure or accessibility to any prime for good health care. Social economic factors which is low income and lower attainment in education and work availability which is lesser demands of labours. Additionally, the climatic scenarios and risk to injury and exposures to people in urban areas are very high. Overall, the rural health care system with social and geographical derivatives which do not function in favour of citizens (Pawaskar et al., 2022).

Digital health care technologies and its governance in Australia

Digital technologies, such as eHealth Records, could play an important role in the evolution of health care. However, the adoption of this principle is being led by advanced countries such as Australia. A dangerous enthusiasm for technological solutions to complex social problems could be attributed to the challenges that policymakers in many countries have found themselves facing as they try their best. (Technological Forecasting and Social Change, 2023)

The experience of Australians with digital health has improved since January 2019, when the number of records containing data on my healthcare record increased from 5.39 million to 22.31 million in December 2021, where more than 537 million documents have been uploaded. From March 2019 to February 2020, monthly viewings of content on the platform increased by 476 percent compared to the pre-pandemic period from July to December 2021. Public hospitals shall be able to use documents uploaded by other providers for the provision of appropriate services. Views of most needed documents that shed light on a patient's medical history and treatments have more than doubled since December 2020: medicines from 250,000 to 520,000per month and diagnostic imaging from 70,000 to 190,000 per month. (Ridley, 2022)

Offering services in 179 number of remote areas, 70% of Queensland area is rural and 6% out of which have first nation people. Government invests about 107.2 million dollars in year 2022 which includes 72 million dollars in transformational of health payment and services and governs 32.2 million dollars in management of National Digital Health (digitalhealth.gov.au, 2023). In terms of rural section, the digital technologies are used to understand the number of patients in one day, type of diseases, issues with current services, lines and waiting time, frequency of revisiting patients for respective sector of diseases etc. The main function is to identify the diseases and manner in which patients are frequently visiting the hospitals. The data in further section govern research and development strategies to better healthcare systems in Australia (Healey et al., 2022).

Figure 4 better connectivity required in remote areas of Australia
(source: ama.com.au, 2023)

User friendly mobile devices, good testing machines, personalisation in quality of care using technology, governance of virtual treatment at home etc. types of modern solution in terms of rural digital technologies is governed by Australian government under 10 yearlong plan for rural areas. However, in current section of working issues in accessibility and correct tech-based use in diagnosis and treatment is required which is not governed by the care takers (ama.com.au, 2023). Many times, the hospital professionals are not trained enough to govern solution towards IT domain. Communication quality with first nation people in Australia is governed by digital tech but often the patients and visitors do not understand technology in prominent manner. Hence, it can be understood that government is governing major efforts in drafting digital tech with health care systems but channelizing the change can be majorly adverse due to lack of understanding (Toll et al., 2022).

Ethical considerations related to the use of digital health care technologies for rural and remote regions.

Ethics play a vital role in governing effective support to all types of stakeholders. In terms of healthcare systems in Australia ethical considerations are majorly not only trained to employees but also monitored in their working (Morris et al., 2022). The change governed through digital technology in rural areas also majorly have many types of ethical considerations which are kept in mind so that no patient is deprived from their respective rights. In accordance with NDIS, seven types if rights are governed in healthcare system which are respect individual, respect self-determination, respect privacy, act with integrity, honest and transparency, deliver services, ensure quality and safety and respond to violence (ndiscommission.gov.au, 2023).

Figure 5 NDIS Code of ethics
(source: ndiscommission.gov.au, 2023)

The digital technology for example in recording the data of patient through scanner is first informed to the patient and then the device is used. The consent-based function has been regulated in current digital tech systems in rural areas (Banbury et al., 2023). However, the phases of ethics on the other hand like right to know and delivering of services with quality of care are not governed in the system which is because of lesser resources and higher patient load. Government’s efforts towards improvement in healthcare systems in Australia have been furnishing the facilities in remote areas as well.

Figure 6 creating camera vision for such remote regions in Australia
(source: digitalhealth.gov.au, 2023)

For Aboriginal community of Tjuntjuntjara in western Australian region which is 650 km many people have been governing the use of digital technology. The government-based helpline number in detection of patient’s health issues is mainly used by Aboriginal community of Tjuntjuntjara in which it is considered as better way of communication by people as they know how to use that particular tech. 78% of patients had their treatments by using calling and tele calling digital tech during covid 19 for Aboriginal community of Tjuntjuntjara. Australian government has made partnership with Aboriginal and Torres Strait Islander communities in order to govern verbal support of digital technology to govern acceptance of change in productive manner (Coombs et al., 2022).

Stakeholder evaluation

35% of indigenous people in Australia live in rural and remote areas and require optimised healthcare services in order to withstand the epidemics and changes in climatic functions. many times, the data collection governed by digital tech allocated by the government aids the regions to have qualified number of resources in an effective manner. The digital technology in rural regions supports connection of urban areas and government. Any healthcare professional sitting in any remote region can have a connection with national level professional who can govern effective resources allocation and manage the services in remote areas as well (Chandra et al., 2022).

The digital technology like mobile service vans, my health record, electronic prescriptions, telly calling to doctors, virtual home assistance, communication with doctors in urban areas etc. aids creating sense of confidence in better of health of any individual (Yao et al., 2022). The connection through services makes people fulfilled and never undercut by government. Good quality, good care, better facilities which no such large mobility is accessed to people satisfying them cure at home. Hence, efforts by Australian government in rural and remote technology for all types of Aboriginal and first nation people is productive but needs to amplify same as that in urban areas.


The above report concludes that health care systems also need upgradation and the connection to all major health care centres. The respective rural and remote area-based analysis for the Australian rural population is presented in the above report. Lack of resources, utility factors and issues in mobilisation is governing major healthcare issues to the first nation people in Australia. However, with pace of time and efforts of government better connectivity based digital tech are used so that clustering on entire system govern better facilities to individual irrespective of the region where they are.


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