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AHS205 The Australian Healthcare System within a Global Report 1 Sample

Assessment Task

This assessment task requires you to watch four case study videos, available in the assessment folder in Blackboard and select one (1) to be your case study patient. Then you will identify health services that meet the needs of your chosen patient and determine if these services are available to your patient in a rural town of your choice.

Please refer to the Task Instructions for details on how to complete this task.


The table below lists the four case study patients from the videos and relevant discharge information.

Your patient is preparing for discharge from hospital. So, the focus of your chosen services will be Primary Care services in the community. For this assessment your case study lives in a rural town.

You will need to identify and research any rural town of your choice and the health services available in that town. Follow the task instructions below.

To complete this assessment task, you should:

1. Identify which case study you have chosen and list all of your patient’s discharge needs based on the information provided in the case study video and the discharge information in the table above.

2. Identify four (4) healthcare professionals and the services they provide relevant to your case study. Your references will need to be from Australian sources. NOTE: At least one (1) service must be a nursing service.

3. Rural town – Select and research a rural town in Australia. Name your chosen town, where it is located and the demographics such as population size, numbers of males and females, number of adults vs children. You will use this town to answer the questions below.

4. Determine if the health professionals and services you identified for your character (in point 2 above) are available in your town, and if so, what are the typical hours of operation for this type of service in the rural town?

5. When comparing the identified discharge needs of your patient with the services available in your town, are there any gaps in the services available? Briefly explain your answer. (Gaps may be due to, but not limited to, a lack of service in the town, a lack of ability to access the services due to cost or opening hours).


Include a cover page with relevant information.

Use suitable headings and subheadings for the information presented, page numbers should appear on each page of the document ideally in either the header or footer.

All work must be word processed, spell checked, grammatically acceptable, and professional in appearance. This assessment should not be written from a first person, but from a third person perspective. That is, “I, we, my, our” are not acceptable.

All claims are to be supported by suitable and relevant academic references.


1. Identification of the case study and the discharge needs

The case study of Frank has been chosen, highlighting the efficacy of Australian healthcare services in providing timely and need-based service. As the patient has insulin based diabetes, the discharge information requires the patient's background information to be checked in detail (Australian Commission on SQH, 2020). For Assignment Help, It is to be ensured at first that the follow up care at home must be significant in delivering value-based care for the patient. The family needs to share the diet chart and other essentials that are a must-have for Frank. The case is complicated as he also has a foot ulcer that needs serious intervention from the nurses, therapist and doctors. The doctors will consult with the family members and assess the situation to determine if the home has safety for a speedy recovery and if the situation is risk-free.

What is of the utmost necessity to Frank is the provision of easy and convenient transportation that affects the discharge service. The timely and safe discharge entails proactive measures to plan for the diabetic patient. The well protected discharge also carries the exact documentation procedure before the planning and execution (Australian Commission on SQH, 2020). Social and empathetic support must be given to the patient who needs that assistance more than anything else. Community support is collected before discharging the patient to self-care. Equipment’s, medication and management devices for diabetes management are made available in front of the patient before discharge. The foot-care requirements of Frank are attended to and there is an MDT special foot team in the hospital to save the patient from another degenerating crisis.

2. Identification of the healthcare professionals

Medical Doctors: Medical practitioners and specialists in Australia are registered with the national board and follow the enforced guidelines (Australian Government Department of Health and Aged Care, 2022). In the case of Frank, Medical doctors can diagnose the disease with proactive treatment. Injuries, disorders and many other ailments related to diabetes are treated with care with a mission to achieve healthy outcomes. The curative measures are applied to get the treatment done effectively. Significant training is given to the medical practitioners to enable them to be perfect in dealing with a challenging situation.

Pharmacists: These professionals in Australia have a considerable role (PSA, 2021). Frank might be facilitated with a suitable prescription and the pharmacist also supervises dispensing of medication, anti diabetic insulin products and other essential products. They can share the appropriate guidelines and tips for overcoming the dangerous consequences of ulcer induced traits. They might conduct clinical trials for Frank, who might be given ambulatory service.

Nursing professionals service: Value based nursing services will be offered to Frank, who will also get help from the nursing professionals. The nurses are responsible for extending cordial support to the patient in crisis. Disease prevention could be done by the interference of the nurses taking care of Frank and ensuring he gets the exact kind of treatment for his mental and physical needs.

Professional counsellors: The presence of professional counsellors in the Australian Territory of health takes care of the patients' minds. The therapeutic effect might be exerted on Frank in getting holistic care from the counsellors. Ethical practice will enhance the professionals' ability to determine the professional output and the success of the therapy. ACA is in contract with many hospitals supplied with psychotherapists and counsellors. The individual developing diabetes might be prone to psychological downturns and a fragile psyche. At that moment, the help of the counsellors might save the situation.

3. The description of the Australian rural town

The identified rural town is Birdsville in the province of Queensland, full of cultural diversity and indigenous costumes. The number of males present in the regions is 12,545,154 (49.3%) and 12,877,635 (50.7 %) (Australian Bureau of Statistics, 2021).

Figure 1: The demographic information
Source: (Australian Bureau of Statistics, 2021).

Population enhancement in the region accounts for the fact that this area is full of natural resources, social amenities and other geographic convenience. According to the 2021 census, the Population size is 110, with a median age of 40. The indigenous status in Australia is 812,728 (3.2 %), and the non-indigenous variety is 1,234,112 (4.9 %) (Australian Bureau of Statistics, 2021). Anglican, Catholic and Christian people reside in this small Australian town.

4. The types and hours of operation

In 2021-22, 50% of the patients were visited by doctors in less than 20 minutes. Elective surgeries in Australia are affected by the restriction imposed on the guidelines. The patient must often wait over 365 days to complete the surgery (AIHW, 2023). In Queensland. 85 % of people are seen to have treatment within the clinical time. Waiting time denotes the time measured for the patient from admission until he is ready for surgery. The surge can be done between 7 Am to 7 P.M.

5. Gaps in the Discharge Service

Frank will get all the required care at discharge, yet there might be a few gaps that can affect the healthcare system the communication gaps between the organisational procedures and patient satisfaction. Sometimes, doctors do not disclose the necessary information to the patient's families. The lack of immediate services during the discharge time of the patients upholds the gaps in the services. The lengthy operating hours might hinder the patient from accessing the service. The discharge fees get excessive, letting the patients not be readmitted to the same hospital.

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